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Terms and Conditions 

 

 

These conditions are agreed between the MARKETSTORE online store, belonging to MHS - Mário Henriques & Sousa, Lda (http://www.grupomhs.pt/) and the customers who place orders in the MARKETSTORE online store. In case of omission of any condition, it will be considered regulated by the uses and customs in force in the distance selling sector in accordance with the rules of the Code of Ethics and Fair Practices of AMD – Associação Portuguesa de Marketing Directo.

Object

The present conditions are intended to define the sales modalities between the Market Store, (corporate name – MHS - Mário Henriques & Sousa, Lda) and the customer, from the order to the services, through payment and delivery.

orders

To place an order, the customer must provide: - his user code and password - delivery data The fact that the customer places an order is equivalent to full acceptance of the prices and description of the products available for sale as well as the conditions general sales terms, which will be the only ones applicable to the contract thus concluded. MHS - Mário Henriques & Sousa, Lda will honor orders received online only up to the limit of available stocks. In the absence of availability of the product, MHS - Mário Henriques & Sousa, Lda undertakes to inform the customer as soon as possible. MHS - Mário Henriques & Sousa, Lda reserves the right to refuse any order.

deliveries

The delivery of orders will be made to the address indicated by the customer when placing the order. Delivery costs and deadlines will be communicated to the customer at the time of ordering. The customer, when placing his order, is accepting these costs and delivery times. For urgent 24-hour shipments, payment confirmation must be made by 4:00 pm on the same day, in order to start the shipment process immediately. For payments after 4pm, the shipping process will only start on the next business day. The shipping costs accepted by the customer at the time of purchase correspond to a service provided by MHS - Mário Henriques & Sousa, Lda or by its distribution partners that only aim to deliver that order from point A (MHS warehouse - Mário Henriques & Sousa, Lda) to point B (address indicated by the customer). In order to track an order in progress, the customer can and should contact the Customer Service of the corresponding distribution partners. Before the order is shipped, an email is sent to the customer with the purchase receipt/invoice. If the customer does not claim the order with the carrier within the time allowed and the order is returned to MHS - Mário Henriques & Sousa, Lda, then the customer will have to bear the transport costs of the new shipment. The free shipping campaigns are only valid for the first shipments, and never for re-shipments.

Payment

MHS - Mário Henriques & Sousa, Lda offers the customer several payment methods: - Credit Card - ATM Reference - Bank Transfer In the case of payment by credit card, the debit will be made at the time of purchase confirmation. MHS - Mário Henriques & Sousa, Lda does not have access to its customers' payment data and will make every effort to ensure maximum confidentiality and security in data transmitted over the internet.

Responsibility

MHS - Mário Henriques & Sousa, Lda excludes all warranty and any liability for the inconveniences or damages inherent to the use of the Internet network, in particular, a service rupture, an external intrusion or the presence of computer viruses, or in any case of force majeure so classified by the jurisprudence of the courts, to the extent permitted by applicable law.

processing of personal data

The customer authorizes MHS - Mário Henriques & Sousa, Lda to automatically process the personal data provided by the purchase order, in particular, through the use of cookies. In case of lost or forgotten password, the customer can start the password recovery process in the “Recover Password” section.

NewsLetter and MHS - Mário Henriques & Sousa, Lda

The designation of Newsletter MHS - Mário Henriques & Sousa, Lda, is given to e-mails with promotions, offers and information, sent directly to the customer's e-mail box. The customer is automatically registered from the moment he registers at MHS - Mário Henriques & Sousa, Lda.

Total Agreement

These Conditions of Sale constitute the entire agreement between the parties in question. In the event that one of the clauses of this contract is declared null and void, due to a legislative, normative or judgment change, it will not lose its validity, and compliance with these General Sales Conditions is mandatory. MHS - Mário Henriques & Sousa, Lda reserves the right to change these Terms and Conditions at any time.

Preservation and Archive of Transactions

The file of orders and invoices will be made on a reliable and durable support to correspond to a faithful and lasting copy.

Applicable Law and Jurisdiction

Portuguese law applies to the conditions of this contract. The attribution of jurisdiction in case of dispute, and the lack of amicable agreement between the parties will be submitted to the competent courts of Portugal despite the plurality of defendants and/or whatever the type of proceedings. In the event of a Dispute, the consumer, under Law No. org).

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